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Customer Service

Frequently Asked Questions

Why should I choose American Trust Cash Advance, LLC and AmeriTrust Financial, LLC for my short term cash needs instead of the dozens of other cash advance centers?

What are some of the reasons most people use a payday advance service?

What happens if I change my mind after taking out a payday advance?

How often do most people use this service?

Is my transaction confidential?

How is my advance amount determined?

How are fees established?

What if I have bad credit?

Why is there so much information in the Customer Agreement if the process is supposed to be simple?

What happens if I don't have the funds necessary to repay the advance on my due date?

If my account becomes past due, will I face criminal prosecution?

What can I do if I'm ever dissatisfied with the service received from American Trust Cash Advance, LLC and AmeriTrust Financial, LLC or any of its affiliated companies?

Who does American Trust Cash Advance, LLC and AmeriTrust Financial, LLC share my personal information with?

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